06

Support

Where to turn in a hard moment. In an emergency, call 144 for an ambulance or 117 for the police.

Checked October 20269sources
144Ambulance and medical emergencies
117Police
143Die Dargebotene Hand: someone to talk to, day and night1
147Pro Juventute: advice for children and young people2
01

In an emergency

  • 144 ambulance, 117 police, 118 fire brigade, 112 European emergency number.

  • 145 Tox Info Suisse, for poisoning, around the clock.3

  • 1414 Rega, air rescue.4

02

Someone to talk to

  • 143 Die Dargebotene Hand / La Main Tendue: anonymous listening, day and night, by phone, chat or email.1

  • 147 Pro Juventute: free advice for children and young people, by phone, chat or text.2

  • Pro Mente Sana offers anonymous advice on mental health, including legal questions linked to it.5

03

Psychotherapy

  • Since 1 July 2022, basic health insurance covers psychotherapy by recognised psychological psychotherapists when a doctor prescribes it.6

  • A GP, paediatrician or psychiatrist can prescribe up to 15 sessions at a time; after 30 sessions, your insurer must approve further treatment. In a crisis, any doctor can prescribe up to 10 sessions.6

  • Deductible and co-payment apply as for any other treatment.6

04

Violence and victim support

  • If you have experienced violence, physical, sexual or psychological, a victim support centre in your canton advises you free of charge and confidentially, whether or not you go to the police.7

  • Victim support can also cover immediate help such as emergency accommodation, and medical, psychological or legal costs.7

Where to get help

Sources

  1. 1Die Dargebotene Hand · Helpline 143 · 143.ch →
  2. 2Pro Juventute · Helpline 147 · 147.ch →
  3. 3Tox Info Suisse · Emergency number 145 · toxinfo.ch →
  4. 4Rega · Emergency number 1414 · rega.ch →
  5. 5Pro Mente Sana · Advice on mental health · promentesana.ch →
  6. 6FOPH · New rules for psychological psychotherapy from 1 July 2022 · bag.admin.ch →
  7. 7Victim support Switzerland · Victim support services · opferhilfe-schweiz.ch →
  8. 8Fedlex · Federal Constitution, Art. 29 · fedlex.admin.ch →
  9. 9Fedlex · Civil Procedure Code, Art. 113–114 · fedlex.admin.ch →

General information, not legal, tax or financial advice. Rules can differ by canton and commune, and amounts change. Check with the authority named in the sources before you act.

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